Privacy Policy

1. What is the purpose of this Privacy Policy?

La Rosée utilizes information obtained through our interactions with you, other customers, and selected third parties to support our objective of delivering superior products and services.

La Rosée places great importance on the privacy rights of its online visitors, members of the La Rosée Club, and eStore users. We acknowledge the significance of safeguarding the information collected about them and have implemented protocols to ensure the responsible handling of personal data. This Privacy Policy is designed to inform you about the types of information we gather, the purposes for which we collect and utilize this information, our practices for managing it, potential recipients of this information, and the options available to you regarding its use.

By accessing the La Rosée website at https://www.laroseejewelry.fr, you agree to the terms outlined in this Privacy Policy, as well as La Rosée’s Terms and Conditions, Cookie Policy, and any other referenced documents. This Privacy Policy establishes the principles governing the processing of any information obtained from you or provided by you to us. We encourage you to carefully review the following information to comprehend our policies and procedures concerning your data and its treatment.

Certain sections of this Privacy Policy specifically address the collection and processing of your personal data in connection with your use of our websites and services, which may require registration with La Rosée to access.

Should you have any questions or concerns regarding privacy matters or wish to inquire about the personal information you have shared with us, please feel free to contact La Rosée at any time. For details on how to reach us, please refer to the "Contact Information" section below.

2. Who is in charge of the protection of your information?

La Rosée determines the purposes and methods of processing your data.

3. What personal data is collected?

All our activities adhere to rigorous ethical principles and legal requirements, and we are dedicated to safeguarding the privacy of all visitors to our websites and users of our (mobile) applications.

3.1 Data Collection through Interactions

When visiting our websites, data is transmitted from your browser to our server. This data enables us to optimize our services and enhance your experience on our websites and apps. It is automatically collected and stored by us or third parties acting on our behalf.

We may gather anonymous information about your computer for system administration and internal marketing analysis purposes, such as:

The referral URL (the site from which the visitor originated)
Pages visited on our website

3.2 Data Provided by You

In addition to automated data collection, we also process information you voluntarily provide, such as:

Contact information (name, address, date of birth, telephone number, email address)
Payment information (credit/debit card)
Information submitted during account registration
Wish List and custom jewelry design entries
Competition and promotion entries
Data from third-party platforms like Facebook
Customer service interactions and correspondence
Survey responses (voluntary)

You can correct your data or object to its further processing at any time.

4. Uses of collected data

We may utilize your information to:

Present content effectively for your device
Manage your orders and provide customer service
Verify your identity and respond to inquiries
Fulfill contractual obligations
Enable participation in interactive features
Notify you about service changes
Manage La Rosée memberships and wish lists
Send marketing communications with your consent
Personalize offers and web content
Prevent fraud and misuse

We retain personal data no longer than necessary for the purposes described.

5. Disclosure of information

At La Rosée, we handle your data with care and confidentiality.
We disclose information only:

As necessary to trusted service providers bound by confidentiality
As anonymized, aggregated data for analysis
To comply with legal obligations or protect La Rosée’s rights

Information posted by you (such as comments, stories, photos) may become publicly accessible.

6. Your rights

Providing your data is voluntary, but some services may be inaccessible without it.

You have the right to:

Request access to your data
Correct, supplement, or delete your data
Unsubscribe from marketing communications

6.1 Right to Object and Unsubscribe

You may unsubscribe from La Rosée newsletters or marketing emails at any time by clicking the unsubscribe link or contacting lionel@laroseejewelry.fr .

Behavioral tracking opt-outs and full account deletions are also available upon request.

6.2 Right to Request Information

You can request a copy of your stored personal data by contacting us via email.

6.3 Right to Request Correction

You can request correction, supplementation, deletion, or blocking of your personal data.
We will respond to your request within four weeks.

7. Security of the information and data integrity

7.1 Keeping Information Secure

We implement appropriate technical and organizational measures to protect your data against accidental or unlawful destruction, loss, alteration, and unauthorized access or disclosure.

7.2 Access to Your Personal Details

La Rosée Club:
Access and edit your personal information through your account at https://www.laroseejewelry.fr under "My Profile," or contact lionel@laroseejewelry.fr for assistance.

8. Contact Information

If you have any questions regarding the processing of your personal details or about our privacy practices, please contact us:

Email: lionel@laroseejewelry.fr

9. Changes to this policy

La Rosée regularly reviews and updates this Privacy Policy to reflect new developments, opportunities related to the Internet, and changes in legislation.

Any material changes will be announced prominently on our website and, where appropriate, communicated via email.